Returns & Exchanges
At duluduludesign, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing